Free Shipping Service

Every order is eligible for our complimentary shipping service, delivered through Australia Post, excluding bikes and other large items. If you are unable to see any shipping options during checkout, or if you have questions about shipping charges, please get in touch with us, providing your location for a personalized quote.

Express Shipping Service

We provide express service through Australia Post for $10 (larger items $18, i.e. Shoes and Helmets), although this does not cover bikes and other oversized items. If you are considering buying a bike or any bulky product and cannot find the express shipping option during check out, it's likely that express shipping is not applicable or the item cannot be shipped. However, if there's any uncertainty, please feel free to reach out to us.

Order handling 

If you have purchased in-stock item/s please allow 1-4 days pack time. Please contact us [email protected] for any individual queries regarding your delivery time.

Out of stock or order in items will be dispatched the same day the item has been received from the supplier. 

You will be notified via email or by phone with a revised dispatch date for any items that have not been dispatched within 2 working days of receipt 

Damage 

If upon opening your Blue Cycles order you notice it has been damaged during transit, please email Blue Cycles at [email protected] with photos of the damaged order. We will arrange for a replacement to be sent out to you and for the damaged order to be sent back to us.