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Shipping

Cost 

  • All orders qualify for free shipping which will be delivered to you via Australia Post; excludes bikes and bulky items 
  • For express and bike shipping service costs, please see table below

  

Types of shipping 

 Type of shipping  Locations available  Cost  Delivery time
 Standard  Australia wide

 Free

 City / Metro – 2 - 6 days*

 Regional / Rural – 2 to 10   days*

 Express  Australia wide

 For orders weighing up to 500g   $10.99

 For orders weighing up to 3kg   $14.99

 For orders weighing up to 5kg   $25.99

 City / Metro – Overnight*

 Regional / Rural – 1 to 2   days*
 Bike delivery  Darwin,   Palmerston, Gove,   Katherine,   Tennant Creek

 Darwin – $19

 Palmerston – $19

 Katherine – $79

 Tennant Creek $109

 Gove – $119

 Darwin – Overnight*

 Palmerston – Overnight*

 Katherine – Overnight*

 Tennant Creek (Greyhound   depot) - 7 days

 Gove – 7 days

*Orders must be placed by 11.30AM (AEST)

 

Where we deliver to 

  • We deliver to residential addresses and businesses (unfortunately our courier cannot deliver to PO Boxes or Parcel Collect) 

 

Order handling 

  • Orders received before 11am (AEST) for items in stock will be dispatched the same business workday (orders placed over the weekend will be dispatched on the proceeding Monday).  
  • Out of stock or order in items will be dispatched the same day the item has been received from the supplier. 
  • You will be notified via email or by phone with a revised dispatch date for any items that have not been dispatched within 2 working days of receipt 

 

Order tracking 

  • Order tracking details will be emailed to you upon placing your order 

 

Damage 

  • If upon opening your Blue Cycles order you notice it has been damaged during transit, please email Blue Cycles at online@bluecycles.com.au with photos of the damaged order. We will arrange for a replacement to be sent out to you and for the damaged order to be sent back to us.