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Shipping

Cost 

  • All orders qualify for free standard shipping which will be delivered to you via Australia Post; excludes bikes and bulky items 
  • For express and bike shipping service costs, please see table below

  

Types of shipping 

 Type of shipping  Locations available  Cost  Delivery time
 Standard  Australia wide

Free postage for all orders, excluding bikes

 City / Metro – 2 - 6 days*

 Regional / Rural – 2 to 10   days*

 Express  Australia wide

 For orders weighing up to 500g   $11.00

 For orders weighing up to 3kg   $15.00

 For orders weighing up to 5kg   $26.00

 City / Metro – Overnight*

 Regional / Rural – 1 to 2   days*
 Bike delivery  Darwin,   Palmerston, Gove,   Katherine,   Tennant Creek

 Darwin Metropolitan area – FREE

 Katherine – $70

 Tennant Creek $110-150

 Gove & Nhulunbuy - Please contact us for transport costs

 Darwin – Overnight*

 Palmerston – Overnight*

 Katherine – Overnight*

 Tennant Creek (Greyhound   depot) - 7 days

 Gove – 7 days

*Orders must be placed by 11.30AM (AEST)

 

Where we deliver to 

  • We deliver to residential addresses and businesses (unfortunately our courier cannot deliver to PO Boxes or Parcel Collect) 

 

Order handling 

  • We will endeavour to process orders within 1-2 full business days and orders placed over the weekend will be dispatched on the proceeding Monday.  
  • Out of stock or order in items will be dispatched the same day the item has been received from the supplier. 
  • You will be notified via email or by phone with a revised dispatch date for any items that have not been dispatched within 2 working days of receipt 

 

Order tracking 

  • Order tracking details will be emailed to you upon placing your order 

 

Damage 

  • If upon opening your Blue Cycles order you notice it has been damaged during transit, please email Blue Cycles at [email protected] with photos of the damaged order. We will arrange for a replacement to be sent out to you and for the damaged order to be sent back to us.